Privacy Policy

This privacy policy explains how Rhode Island Business collects, uses, protects, and processes personal information when you use the platform, create an account, manage a business listing, or otherwise interact with our services.

By accessing or using the site, you agree to the practices described here. We aim to keep this policy clear, practical, and transparent so users understand what data is collected and why.

We may collect the following categories of information:

• Account details such as email address, role, and profile information.
• Business listing information submitted through forms, dashboards, and claim flows.
• Usage and technical information, including device, browser, and interaction data.
• Communications, support requests, and other information you send directly to us.

We use information to operate and improve Rhode Island Business, including to:

• Provide, maintain, and improve the platform and its features.
• Authenticate users, secure accounts, and prevent abuse.
• Process listings, claims, jobs, and related account activity.
• Send service notices, important updates, and support responses.
• Measure performance, debug issues, and understand product usage.

We do not sell personal information. We may share information with service providers that help us operate the platform, comply with legal obligations, or protect the rights, safety, and security of users, businesses, and Rhode Island Business.

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain the integrity of platform records.

• You can review and update account details where those tools are available.
• You can request account deletion, subject to legal, security, and operational limits.
• You can manage cookie preferences through browser controls and related settings.

We use reasonable technical and organizational safeguards to protect information. No system is completely secure, so we cannot guarantee absolute security in every circumstance.

Rhode Island Business is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

For privacy questions, requests, or concerns, reach out through the contact page.